| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNSn4NDCDPKBYRYM"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN9FM9E3UJ9Yb89N"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNXLOA57B7KWHOD6","amount":"₹249.00","method":"upi","captured_at":"22 Oct 2026, 09:22 IST"},{"id":"TXNJL81JWQ528QDNP","amount":"₹249.00","method":"upi","captured_at":"22 Oct 2026, 11:46 IST"}],"note":"2 payments match; ask which one | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLDKX2DDNAAG9F2D","type":"standard","date":"23 Oct 2026","amount":"₹847.82","status":"processing"},{"id":"STL36LJTFVTVEFWNE","type":"standard","date":"22 Oct 2026","amount":"₹67,573.67","status":"processed","utr":"ZKCBR52026 | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNTOEOHNYTUIEfLR"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNI9OKCCE3ES1WMF"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNWI661J143ZXWYJ"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN4YW5ATS87HTHSV","amount":"₹1,626.80","method":"upi","captured_at":"19 Oct 2026, 11:13 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLLIHF88PV9SOBZI","type":"standard","date":"21 Oct 2026","status":"processe | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-278414","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNBAN1vHQ76G0SVW"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNSGN7HV0MA6P59D","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:23 IST"},{"id":"TXNH9HI0IVEH7KSNQ","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:30 IST"}],"note":"2 payments match; ask which | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNTSYVFLBTWYPQP3","amount":"₹12,999.00","method":"netbanking","captured_at":"16 Oct 2026, 21:37 IST","fee":"₹259.98","gst_on_fee":"₹46.80","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch", | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN0774FOJFQNQMWJ","amount":"₹2,499.00","method":"upi","captured_at":"22 Oct 2026, 13:47 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLBIBLIS2B69DVV4","type":"standard","date":"23 Oct 2026","status":"processi | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-313009","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN7A296XMLOW4ZZy"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNFUBXZOSWTV9E1L","amount":"₹2,999.00","method":"upi","captured_at":"19 Oct 2026, 10:47 IST"},{"id":"TXN4JB16JT3GERPXX","amount":"₹2,999.00","method":"upi","captured_at":"19 Oct 2026, 12:38 IST"},{"id":"TXNCFGHGCJRZVEO2W","amount":" | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNN6GbBPTQTIKSV0"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLKJ5SPB5S3V65OQ","type":"standard","date":"22 Oct 2026","amount":"₹1,93,391.15","status":"processed","utr":"ZNTBR52026102260246073","credited_at":"22 Oct 2026, 14:21 IST"}]} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNSGN7HV0MA6P59D","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:23 IST"},{"id":"TXNH9HI0IVEH7KSNQ","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:30 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-313009","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-278414","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN9TX1BM42T0MEBJ","amount":"₹11,581.70","method":"upi","captured_at":"28 Sep 2026, 21:07 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlemen | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLI8G6CLMKOU2IEU","type":"standard","date":"22 Oct 2026","amount":"-₹32,067.41","status":"processed","utr":"ZSVBR52026102286263623","credited_at":"22 Oct 2026, 14:18 IST","payments":12,"payments_captured":"21 Oct 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STLVLHO5QT2Z975TD","date":"25 Aug 2026","status":"processed","payments":8,"gross_payments":"₹1,27,082.00","fees":"₹1,171.78","gst_on_fees":"₹210.92","fees_plus_gst":"₹1,382.70","chargeback_deductions":"₹12,499.00","chargeback_items": | Amount and deductions | — | 0.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STLKXVJX8RZLOH3J8","date":"8 Oct 2026","status":"processed","payments":9,"gross_payments":"₹2,59,305.70","fees":"₹2,989.42","gst_on_fees":"₹538.10","fees_plus_gst":"₹3,527.52","refunds":"₹6,953.00","refund_items":[{"id":"RFD7531B0DSP | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STL3MDS5FGXZJRLCH","type":"standard","date":"7 Oct 2026","amount":"₹42,071.12","status":"processed","utr":"ZNTBR52026102160246060","credited_at":"21 Oct 2026, 13:38 IST","attempts":[{"on":"7 Oct 2026","result":"failed","reason":"invalid IFSC"} | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN32720D3LIDG7OL","amount":"₹1,899.00","method":"upi","captured_at":"30 Sep 2026, 10:45 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STL74KPD4NJL3UGOQ","type":"standard","date":"1 Oct 2026","status":"processed | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLM0CK7EF8C4NAMJ","type":"standard","date":"12 Oct 2026","amount":"₹41,862.72","status":"processed","utr":"ZVCBR52026101258896803","credited_at":"12 Oct 2026, 11:25 IST","payments":6,"payments_captured":"8 Oct 2026","bank_account":"XXXXXX3064 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLKXVJX8RZLOH3J8","type":"standard","date":"8 Oct 2026","amount":"₹2,48,825.18","status":"processed","utr":"ZNTBR52026102160246061","credited_at":"21 Oct 2026, 13:25 IST","attempts":[{"on":"8 Oct 2026","result":"failed","reason":"invalid IFSC | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STL0EO3HMNV4Z4LC7","date":"14 Oct 2026","status":"processed","payments":2,"gross_payments":"₹13,982.70","fees":"₹279.65","gst_on_fees":"₹50.34","fees_plus_gst":"₹329.99","chargeback_deductions":"₹249.00","chargeback_items":[{"id":"CH | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STL6E9MZCI8CMH67U","type":"standard","date":"7 Sep 2026","amount":"₹3,02,385.90","status":"processed","utr":"ZSVBR52026090712979812","credited_at":"7 Sep 2026, 11:22 IST","payments":10,"payments_captured":"5 Sep 2026 to 6 Sep 2026","bank_accou | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN6LM4B5PJ37TRMJ","amount":"₹999.00","method":"upi","captured_at":"19 Oct 2026, 23:19 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLX3OG2KMGX3WOH0","type":"standard","date":"16 Sep 2026","amount":"₹680.00","status":"processed","utr":"ZSVBR52026091686263596","credited_at":"16 Sep 2026, 15:31 IST","payments":4,"payments_captured":"15 Sep 2026","bank_account":"XXXXXX9130"} | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLVEWG6DYHXPJ22O","type":"standard","date":"5 Oct 2026","amount":"₹2,20,863.04","status":"processed","utr":"ZSVBR52026100512979837","credited_at":"5 Oct 2026, 12:55 IST","payments":17,"payments_captured":"3 Oct 2026 to 4 Oct 2026","bank_accou | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STLP9ACUIP7I1E044","date":"15 Sep 2026","status":"processed","payments":18,"gross_payments":"₹67,427.40","fees":"₹0.90","gst_on_fees":"₹0.16","fees_plus_gst":"₹1.06","refunds":"₹45.00","refund_items":[{"id":"RFDWYYE256OHETWMF","payme | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STLG8XNOZSVG491IC","date":"28 Sep 2026","status":"processed","payments":26,"gross_payments":"₹2,38,542.50","fees":"₹919.00","gst_on_fees":"₹165.42","fees_plus_gst":"₹1,084.42","refunds":"₹46,832.70","refund_items":[{"id":"RFDDRBS5FEA | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLM0CK7EF8C4NAMJ","type":"standard","date":"12 Oct 2026","amount":"₹41,862.72","status":"processed","utr":"ZVCBR52026101258896803","credited_at":"12 Oct 2026, 11:25 IST","payments":6,"payments_captured":"8 Oct 2026","bank_account":"XXXXXX3064 | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLJU5IOLDK3C4JQS","type":"standard","date":"3 Oct 2026","amount":"₹44,918.86","status":"processed","utr":"ZVCBR52026100330778372","credited_at":"3 Oct 2026, 13:54 IST","payments":4,"payments_captured":"1 Oct 2026","bank_account":"XXXXXX4486"} | Amount and deductions | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement_breakdown: {"id":"STL0EO3HMNV4Z4LC7","date":"14 Oct 2026","status":"processed","payments":2,"gross_payments":"₹13,982.70","fees":"₹279.65","gst_on_fees":"₹50.34","fees_plus_gst":"₹329.99","chargeback_deductions":"₹249.00","chargeback_items":[{"id":"CH | Amount and deductions | — | 0.50 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.67 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STL6E9MZCI8CMH67U","type":"standard","date":"7 Sep 2026","amount":"₹3,02,385.90","status":"processed","utr":"ZSVBR52026090712979812","credited_at":"7 Sep 2026, 11:22 IST","payments":10,"payments_captured":"5 Sep 2026 to 6 Sep 2026","bank_accou | Amount and deductions | — | 0.67 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STL6E9MZCI8CMH67U","type":"standard","date":"7 Sep 2026","amount":"₹3,02,385.90","status":"processed","utr":"ZSVBR52026090712979812","credited_at":"7 Sep 2026, 11:22 IST","payments":10,"payments_captured":"5 Sep 2026 to 6 Sep 2026","bank_accou | Amount and deductions | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLU8G3PGZTYMRLIS","type":"standard","date":"29 Sep 2026","amount":"₹1,37,358.17","status":"processed","utr":"ZSVBR52026092986263606","credited_at":"29 Sep 2026, 14:28 IST","payments":8,"payments_captured":"28 Sep 2026","bank_account":"XXXXXX9 | Amount and deductions | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNTUGFCSH5I2C8FY","amount":"₹520.00","method":"card","captured_at":"20 Oct 2026, 21:23 IST","fee":"₹10.40","gst_on_fee":"₹1.87","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL7WHC7MQ42PQDA5","type":"standard","date":"23 Oct 2026","amount":"₹1,17,314.14","status":"on_hold"},{"id":"STL6411X5L1ZDBN1J","type":"standard","date":"22 Oct 2026","amount":"-₹80,822.80","status":"on_hold"},{"id":"STL5WPDG | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
get_bank_account_status: {"bank":"Sahyadri Valley Bank","account":"XXXXXX7672","ifsc":"ZSVB0184215","holder":"TAAZA KITCHENS","status":"verification failed","last_failure":{"reason":"account holder name mismatch","since":"9 Oct 2026"},"failed_settlements":[{"id":"ST | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL1COI76151RN7EY","type":"standard","date":"22 Oct 2026","amount":"₹700.00","status":"failed"},{"id":"STLHK8EQ3E6UTZ0ZC","type":"standard","date":"21 Oct 2026","amount":"₹2,11,956.90","status":"failed"},{"id":"STLFVS4L284PS1 | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNREGN98Y7WM2D8E","amount":"₹799.00","method":"upi","captured_at":"12 Oct 2026, 23:39 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"error":"from and to must be YYYY-MM-DD"}
get_holds: {"holds":[{"type":"risk review","since":"19 Oct 2026","detail":"Account under risk review","amount":"₹4,94,644.26","settlements_on_hold":4}]}
get_bank_account_status: {"bank":"Sahyadri Valley Ba | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"error":"from and to must be YYYY-MM-DD"}
get_holds: {"holds":[{"type":"risk review","since":"19 Oct 2026","detail":"Account under risk review","amount":"₹4,94,644.26","settlements_on_hold":4}]}
get_bank_account_status: {"bank":"Sahyadri Valley Ba | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN3MWUNGZFG4Q5WB","amount":"₹1,899.00","method":"upi","captured_at":"10 Oct 2026, 23:21 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement | Delayed, on hold or failed | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 0.83 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL1COI76151RN7EY","type":"standard","date":"22 Oct 2026","amount":"₹700.00","status":"failed"},{"id":"STLHK8EQ3E6UTZ0ZC","type":"standard","date":"21 Oct 2026","amount":"₹2,11,956.90","status":"failed"},{"id":"STLFVS4L284PS1 | Delayed, on hold or failed | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 0.67 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL7WHC7MQ42PQDA5","type":"standard","date":"23 Oct 2026","amount":"₹1,17,314.14","status":"on_hold"},{"id":"STL6411X5L1ZDBN1J","type":"standard","date":"22 Oct 2026","amount":"-₹80,822.80","status":"on_hold"},{"id":"STL5WPDG | Delayed, on hold or failed | — | 0.67 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL1COI76151RN7EY","type":"standard","date":"22 Oct 2026","amount":"₹700.00","status":"failed"},{"id":"STLHK8EQ3E6UTZ0ZC","type":"standard","date":"21 Oct 2026","amount":"₹2,11,956.90","status":"failed"},{"id":"STLFVS4L284PS1 | Delayed, on hold or failed | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 0.83 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL1COI76151RN7EY","type":"standard","date":"22 Oct 2026","amount":"₹700.00","status":"failed"},{"id":"STLHK8EQ3E6UTZ0ZC","type":"standard","date":"21 Oct 2026","amount":"₹2,11,956.90","status":"failed"},{"id":"STLFVS4L284PS1 | Delayed, on hold or failed | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNN780E6LAJIVQ6P","amount":"₹249.00","method":"card","captured_at":"6 Oct 2026, 23:03 IST","fee":"₹4.98","gst_on_fee":"₹0.90","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Delayed, on hold or failed | — | 0.86 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLJI3IE8LF4E8HCL","type":"standard","date":"8 Oct 2026","amount":"₹31,747.40","status":"processed","utr":"ZSVBR52026100842660757","credited_at":"8 Oct 2026, 13:31 IST","payments":3,"payments_captured":"7 Oct 2026","bank_account":"XXXXXX7672"} | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STL214DS300NOP6E8","type":"standard","date":"9 Oct 2026","amount":"₹3,185.17","status":"processed","utr":"ZSVBR52026100912979841","credited_at":"9 Oct 2026, 11:27 IST","payments":9,"payments_captured":"8 Oct 2026","bank_account":"XXXXXX7317"} | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"error":"from and to must be YYYY-MM-DD"}
list_settlements: {"settlements":[{"id":"STLRHE2I7VB3BNW9Y","type":"standard","date":"13 Oct 2026","amount":"₹71,511.56","status":"processed","utr":"ZVCBR52026101381235218","credited_at":"13 Oct 2026, 11:4 | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLJNJDH53I7BPKSY","type":"standard","date":"17 Oct 2026","amount":"₹1,50,477.09","status":"processed","utr":"ZVCBR52026101758896808","credited_at":"17 Oct 2026, 13:14 IST"},{"id":"STLDBNJE4KN3BP2KF","type":"standard","date": | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLV35T34PID7G4A2","type":"standard","date":"6 Oct 2026","amount":"₹180.00","status":"processed","utr":"ZSVBR52026100642660755","credited_at":"6 Oct 2026, 11:45 IST","payments":1,"payments_captured":"5 Oct 2026","bank_account":"XXXXXX7672"}
ge | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLCP5YBFM3P5A25B","type":"standard","date":"28 Sep 2026","amount":"₹5,22,084.60","status":"processed","utr":"ZVCBR52026092875810109","credited_at":"28 Sep 2026, 12:24 IST"},{"id":"STLKL7D9YOVQAT21L","type":"standard","date": | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLLBF0KI18S3CK7Z","type":"standard","date":"21 Oct 2026","amount":"₹2,09,225.69","status":"processed","utr":"ZVCBR52026102175810127","credited_at":"21 Oct 2026, 13:10 IST","payments":17,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLQ0JT6BG01FKILF","type":"standard","date":"7 Oct 2026","amount":"₹10,331.84","status":"processed","utr":"ZVCBR52026100730778376","credited_at":"7 Oct 2026, 11:49 IST","payments":3,"payments_captured":"6 Oct 2026","bank_account":"XXXXXX4486"} | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLF75PUWV2F3JQRN","type":"standard","date":"6 Oct 2026","amount":"₹1,238.00","status":"processed","utr":"ZSVBR52026100612979838","credited_at":"6 Oct 2026, 13:10 IST","payments":5,"payments_captured":"5 Oct 2026","bank_account":"XXXXXX7317"}
| UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLQ0JT6BG01FKILF","type":"standard","date":"7 Oct 2026","amount":"₹10,331.84","status":"processed","utr":"ZVCBR52026100730778376","credited_at":"7 Oct 2026, 11:49 IST"},{"id":"STL0202EWIVAXG5EO","type":"standard","date":"6 O | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLYZZH7ZT066UFG9","type":"standard","date":"14 Oct 2026","amount":"₹644.22","status":"processed","utr":"ZSVBR52026101474812666","credited_at":"14 Oct 2026, 14:56 IST"},{"id":"STLQY0A07EJMMIARU","type":"standard","date":"13 O | UTR and proof | — | 1.00 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLLBF0KI18S3CK7Z","type":"standard","date":"21 Oct 2026","amount":"₹2,09,225.69","status":"processed","utr":"ZVCBR52026102175810127","credited_at":"21 Oct 2026, 13:10 IST","payments":17,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | UTR and proof | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLLBF0KI18S3CK7Z","type":"standard","date":"21 Oct 2026","amount":"₹2,09,225.69","status":"processed","utr":"ZVCBR52026102175810127","credited_at":"21 Oct 2026, 13:10 IST","payments":17,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | UTR and proof | — | 0.67 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLJI3IE8LF4E8HCL","type":"standard","date":"8 Oct 2026","amount":"₹31,747.40","status":"processed","utr":"ZSVBR52026100842660757","credited_at":"8 Oct 2026, 13:31 IST","payments":3,"payments_captured":"7 Oct 2026","bank_account":"XXXXXX7672"} | UTR and proof | — | 0.67 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLLBF0KI18S3CK7Z","type":"standard","date":"21 Oct 2026","amount":"₹2,09,225.69","status":"processed","utr":"ZVCBR52026102175810127","credited_at":"21 Oct 2026, 13:10 IST","payments":17,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | UTR and proof | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLJI3IE8LF4E8HCL","type":"standard","date":"8 Oct 2026","amount":"₹31,747.40","status":"processed","utr":"ZSVBR52026100842660757","credited_at":"8 Oct 2026, 13:31 IST","payments":3,"payments_captured":"7 Oct 2026","bank_account":"XXXXXX7672"} | UTR and proof | — | 0.83 | Accepted Today's reply |
| Tool results:
get_settlement: {"id":"STLLBF0KI18S3CK7Z","type":"standard","date":"21 Oct 2026","amount":"₹2,09,225.69","status":"processed","utr":"ZVCBR52026102175810127","credited_at":"21 Oct 2026, 13:10 IST","payments":17,"payments_captured":"19 Oct 2026 to 20 Oct 2026","bank_a | UTR and proof | — | 0.86 | Accepted Today's reply |
| Tool results:
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlement","settlement_cycle_change","holds","failed_settlements","refunds_and_disputes","payouts","bank_account_change"]}
get_bank_account_status: { | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-842200","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-326518","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-225945","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-595679","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-124445","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"section":"bank_account_change","text":"The assistant never changes the settlement bank account and never sett | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-841140","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 1.00 | Accepted Today's reply |
| Tool results:
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlement","settlement_cycle_change","holds","failed_settlements","refunds_and_disputes","payouts","bank_account_change"]}
get_merchant_profile: {"me | Account and plan changes | — | 0.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-842200","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 0.83 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-842200","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-595679","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Account and plan changes | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-225945","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-124445","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"section":"bank_account_change","text":"The assistant never changes the settlement bank account and never sett | Account and plan changes | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-326518","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_policy: {"error":"unknown section","sections":["settlement_cycle","holidays_and_cutoff","fees_and_gst","instant_settlem | Account and plan changes | — | 0.67 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYO1AOQHENIA32W4G","purpose":"vendor payment","amount":"₹2,43,439.00","mode":"NEFT","beneficiary":"Arihant Supplies","beneficiary_account":"XXXXXXX5138","created_at":"30 Sep 2026, 18:45 IST","status":"reversed","utr":"ZKCBN62026093030792453","reve | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYODQDL6N7D15SRKB","purpose":"vendor payment","amount":"₹2,43,445.00","mode":"NEFT","beneficiary":"Ramdev Cold Storage","beneficiary_account":"XXXXXXX1125","created_at":"22 Oct 2026, 13:25 IST","status":"queued","queued_reason":"low balance in the | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOP47ITWNTZW1XJM","purpose":"vendor payment","amount":"₹86,681.00","mode":"NEFT","beneficiary":"Nexa Office Mart","beneficiary_account":"XXXXXXX2551","created_at":"22 Oct 2026, 19:49 IST","status":"reversed","utr":"ZSVBN62026102245023080","revers | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
list_payouts: {"payouts":[{"id":"PYOGTRN27H8DMGLHI","amount":"₹1,36,946.00","beneficiary":"Metro Courier Hub","created":"22 Oct 2026","status":"queued"},{"id":"PYOOHVIGGV9ECEK99","amount":"₹57,658.00","beneficiary":"Sunrise Textiles","created":"6 Oct 2026","status": | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOFSI2JCCTNEQQI1","purpose":"refund","amount":"₹3,499.00","mode":"UPI","beneficiary":"Customer refund (order)","beneficiary_account":"XXXXXXX4038","created_at":"21 Oct 2026, 13:27 IST","status":"processing"}
get_policy: {"section":"payouts","text | Payouts | — | 0.00 | Accepted Today's reply |
| Tool results:
list_payouts: {"payouts":[{"id":"PYO6L5YZICV3GAVKZ","amount":"₹1,26,517.00","beneficiary":"Shree Packaging Works","created":"22 Oct 2026","status":"queued"},{"id":"PYO6PKFCA5AN3ZT6X","amount":"₹1,60,417.00","beneficiary":"Om Logistics Co","created":"22 Oct 2026","st | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYO6PKFCA5AN3ZT6X","purpose":"vendor payment","amount":"₹1,60,417.00","mode":"NEFT","beneficiary":"Om Logistics Co","beneficiary_account":"XXXXXXX1958","created_at":"22 Oct 2026, 11:35 IST","status":"reversed","utr":"ZSVBN62026102250055434","rever | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOFSI2JCCTNEQQI1","purpose":"refund","amount":"₹3,499.00","mode":"UPI","beneficiary":"Customer refund (order)","beneficiary_account":"XXXXXXX4038","created_at":"21 Oct 2026, 13:27 IST","status":"processing"}
get_policy: {"section":"payouts","text | Payouts | — | 0.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOAK38XX4LFQ9OCM","purpose":"vendor payment","amount":"₹1,82,471.00","mode":"UPI","beneficiary":"Om Logistics Co","beneficiary_account":"XXXXXXX6190","created_at":"13 Sep 2026, 15:12 IST","status":"reversed","utr":"ZNTBU62026091360239875","revers | Payouts | — | 1.00 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOP47ITWNTZW1XJM","purpose":"vendor payment","amount":"₹86,681.00","mode":"NEFT","beneficiary":"Nexa Office Mart","beneficiary_account":"XXXXXXX2551","created_at":"22 Oct 2026, 19:49 IST","status":"reversed","utr":"ZSVBN62026102245023080","revers | Payouts | — | 0.83 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOP47ITWNTZW1XJM","purpose":"vendor payment","amount":"₹86,681.00","mode":"NEFT","beneficiary":"Nexa Office Mart","beneficiary_account":"XXXXXXX2551","created_at":"22 Oct 2026, 19:49 IST","status":"reversed","utr":"ZSVBN62026102245023080","revers | Payouts | — | 0.67 | Accepted Today's reply |
| Tool results:
get_payout: {"id":"PYOP47ITWNTZW1XJM","purpose":"vendor payment","amount":"₹86,681.00","mode":"NEFT","beneficiary":"Nexa Office Mart","beneficiary_account":"XXXXXXX2551","created_at":"22 Oct 2026, 19:49 IST","status":"reversed","utr":"ZSVBN62026102245023080","revers | Payouts | — | 0.83 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"MIDCI0V0MCR4RYVSA","business":"Zarina Electronics","category":"Electronics","city":"Chandigarh","settlement_cycle":"T+1 working day","soundbox":"₹149.00 a month plus GST, deducted from the month's first settlement","instant_sett | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"MIDTBEQ5ISB54FEW8","business":"Teesta Academy","category":"Ed-tech","city":"Chandigarh","settlement_cycle":"T+1 working day","soundbox":"none","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"clea | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"MIDULRUTHFWJSVYKU","business":"Monsoon Sweets","category":"Sweets and bakery","city":"Indore","settlement_cycle":"T+1 working day","soundbox":"₹149.00 a month plus GST, deducted from the month's first settlement","instant_settle | Instant settlement | — | 1.00 | Accepted Today's reply |
| Tool results:
get_merchant_profile: {"merchant_id":"MIDTBEQ5ISB54FEW8","business":"Teesta Academy","category":"Ed-tech","city":"Chandigarh","settlement_cycle":"T+1 working day","soundbox":"none","instant_settlement":"enabled","rolling_reserve":"none","kyc":"verified","risk":"clea | Instant settlement | — | 1.00 | Accepted Today's reply |