| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNSn4NDCDPKBYRYM"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN9FM9E3UJ9Yb89N"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNXLOA57B7KWHOD6","amount":"₹249.00","method":"upi","captured_at":"22 Oct 2026, 09:22 IST"},{"id":"TXNJL81JWQ528QDNP","amount":"₹249.00","method":"upi","captured_at":"22 Oct 2026, 11:46 IST"}],"note":"2 payments match; ask which one | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLDKX2DDNAAG9F2D","type":"standard","date":"23 Oct 2026","amount":"₹847.82","status":"processing"},{"id":"STL36LJTFVTVEFWNE","type":"standard","date":"22 Oct 2026","amount":"₹67,573.67","status":"processed","utr":"ZKCBR52026 | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNTOEOHNYTUIEfLR"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNI9OKCCE3ES1WMF"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNWI661J143ZXWYJ"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN4YW5ATS87HTHSV","amount":"₹1,626.80","method":"upi","captured_at":"19 Oct 2026, 11:13 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLLIHF88PV9SOBZI","type":"standard","date":"21 Oct 2026","status":"processe | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-278414","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNBAN1vHQ76G0SVW"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNSGN7HV0MA6P59D","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:23 IST"},{"id":"TXNH9HI0IVEH7KSNQ","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:30 IST"}],"note":"2 payments match; ask which | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNTSYVFLBTWYPQP3","amount":"₹12,999.00","method":"netbanking","captured_at":"16 Oct 2026, 21:37 IST","fee":"₹259.98","gst_on_fee":"₹46.80","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch", | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN0774FOJFQNQMWJ","amount":"₹2,499.00","method":"upi","captured_at":"22 Oct 2026, 13:47 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLBIBLIS2B69DVV4","type":"standard","date":"23 Oct 2026","status":"processi | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-313009","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN7A296XMLOW4ZZy"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNFUBXZOSWTV9E1L","amount":"₹2,999.00","method":"upi","captured_at":"19 Oct 2026, 10:47 IST"},{"id":"TXN4JB16JT3GERPXX","amount":"₹2,999.00","method":"upi","captured_at":"19 Oct 2026, 12:38 IST"},{"id":"TXNCFGHGCJRZVEO2W","amount":" | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNN6GbBPTQTIKSV0"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STLKJ5SPB5S3V65OQ","type":"standard","date":"22 Oct 2026","amount":"₹1,93,391.15","status":"processed","utr":"ZNTBR52026102260246073","credited_at":"22 Oct 2026, 14:21 IST"}]} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNSGN7HV0MA6P59D","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:23 IST"},{"id":"TXNH9HI0IVEH7KSNQ","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:30 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-313009","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-278414","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"} | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.67 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNANK9Z2BA0VSSNE","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 17:30 IST"},{"id":"TXNHTZYRR7QNI29GY","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 21:35 IST"}],"note":"2 payments match; ask which | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN69SG4AZRYHDSAP"} | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNGUGEURI7QF9B9Y","amount":"₹120.00","method":"card","captured_at":"17 Oct 2026, 11:59 IST","fee":"₹2.40","gst_on_fee":"₹0.43","status":"captured","settlement":{"id":"STL3FBXTFE9KSQNQ0","type":"standard","date":"19 Oct 2026","status":"processed | Settlement status | — | 0.86 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXNGWl5U7EUNN956D"} | Settlement status | — | 0.86 | Accepted Today's reply |