| Tool results:
find_payment: {"matches":[{"id":"TXNIMNL49FL7DUEV7","amount":"₹4,999.00","method":"upi","captured_at":"19 Oct 2026, 12:26 IST"},{"id":"TXN7F77OPNPES3HWG","amount":"₹4,999.00","method":"netbanking","captured_at":"19 Oct 2026, 16:24 IST"}],"note":"2 payments match; as | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN0ALHFG83G1V6G3"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXN8MC2WKK88ZRJGW","amount":"₹1,299.00","method":"wallet","captured_at":"22 Oct 2026, 12:52 IST"},{"id":"TXNB8GY34050GRX8N","amount":"₹1,299.00","method":"upi","captured_at":"22 Oct 2026, 20:37 IST"},{"id":"TXNMYGMS5D3IODF1T","amount | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNREGN98Y7WM2D8E","amount":"₹799.00","method":"upi","captured_at":"12 Oct 2026, 23:39 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","after_cutoff":"captured after 21:00 IST, so it counts towards the next day's batch","settlement": | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN7W46LSIUOQUNJV","amount":"₹14,999.00","method":"upi","captured_at":"14 Oct 2026, 08:03 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STL9O9LB6VIH2CSER","type":"standard","date":"15 Oct 2026","status":"process | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNTZ629H6C9H64XF","amount":"₹12,499.00","method":"wallet","captured_at":"14 Oct 2026, 14:08 IST"},{"id":"TXNZJXMUSI20PI2KM","amount":"₹12,499.00","method":"wallet","captured_at":"14 Oct 2026, 14:12 IST"}],"note":"2 payments match; a | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNIMNL49FL7DUEV7","amount":"₹4,999.00","method":"upi","captured_at":"19 Oct 2026, 12:26 IST"},{"id":"TXN7F77OPNPES3HWG","amount":"₹4,999.00","method":"netbanking","captured_at":"19 Oct 2026, 16:24 IST"}],"note":"2 payments match; as | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNAFQT23QWNLM9MT","amount":"₹4,999.00","method":"upi","captured_at":"17 Oct 2026, 17:44 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLC7FTQPVM765VHN","type":"standard","date":"19 Oct 2026","status":"processe | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNQJVYXE38UU8Q3H","amount":"₹40,182.60","method":"wallet","captured_at":"21 Oct 2026, 11:03 IST","fee":"₹803.65","gst_on_fee":"₹144.66","status":"captured","settlement":{"id":"STLKJ5SPB5S3V65OQ","type":"standard","date":"22 Oct 2026","status":" | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-412460","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
list_settlements: {"settlements":[{"id":"STLK27PKXZVTKPWQL","type":"standard","date":"23 Oct 2026","amount":"₹1,79,699.00", | Settlement status | — | 0.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNFYZMX4JP7NY6S8","amount":"₹2,499.00","method":"wallet","captured_at":"12 Oct 2026, 19:09 IST","fee":"₹49.98","gst_on_fee":"₹9.00","status":"captured","settlement":{"id":"STLEAKEUE8JH669HE","type":"standard","date":"13 Oct 2026","status":"proc | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN2E49KXE2CN84JY","amount":"₹67,238.30","method":"upi","captured_at":"12 Oct 2026, 15:12 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STL55MQ7WJU5XYIQE","type":"standard","date":"13 Oct 2026","status":"process | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
list_settlements: {"settlements":[{"id":"STL3ZFJQOZG5YZEDS","type":"standard","date":"22 Oct 2026","amount":"₹3,914.39","status":"processed","utr":"ZSVBR52026102274812672","credited_at":"22 Oct 2026, 12:29 IST"}]} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"matches":[{"id":"TXNSGN7HV0MA6P59D","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:23 IST"},{"id":"TXNH9HI0IVEH7KSNQ","amount":"₹1,400.00","method":"upi","captured_at":"19 Oct 2026, 14:30 IST"}],"note":"2 payments match; ask which | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNAZP8MHXJLNVNTW","amount":"₹78,445.70","method":"upi","captured_at":"15 Oct 2026, 09:00 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLOFT6SEL06L838W","type":"standard","date":"16 Oct 2026","status":"process | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN6ADKHLX534KM4WR"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN2I68VWZHQO37Au"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXN1E866G1AGI080F","amount":"₹180.00","method":"upi","captured_at":"14 Oct 2026, 19:59 IST","fee":"₹0.00","gst_on_fee":"₹0.00","status":"captured","settlement":{"id":"STLB144C7E1UNZIRI","type":"standard","date":"15 Oct 2026","status":"processed" | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN3833OADMN5FSDT"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN07O2KE4M102AUI"} | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
handoff_to_human: {"ticket":"HND-409727","queue":"merchant support","status":"created","reply_window":"the support team replies on this chat"}
get_holds: {"holds":[],"note":"nothing is on hold"}
list_settlements: {"settlements":[{"id":"STLX87RRY1ADQEOUZ","type":"sta | Settlement status | — | 1.00 | Accepted Today's reply |
| Tool results:
find_payment: {"error":"no payment found","searched_for":"TXN07O2KE4M102AUI"} | Settlement status | — | 0.83 | Accepted Today's reply |
| Tool results:
find_payment: {"id":"TXNFYZMX4JP7NY6S8","amount":"₹2,499.00","method":"wallet","captured_at":"12 Oct 2026, 19:09 IST","fee":"₹49.98","gst_on_fee":"₹9.00","status":"captured","settlement":{"id":"STLEAKEUE8JH669HE","type":"standard","date":"13 Oct 2026","status":"proc | Settlement status | — | 0.67 | Accepted Today's reply |